Who we are

Our website address is: https://fastpay.business.

Privacy Policy for Fastpay Fintech App

Effective Date: August 1, 2023

Welcome to Fastpay, a Fintech App powered by 9 Payment Service Bank. At Fastpay, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our services.

By using the Fastpay Fintech App, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully to understand how we handle your data. If you do not agree with this policy, please do not use Fastpay.

1. Information We Collect

We may collect and process the following types of personal and non-personal information:

• Personal Information: This may include your name, contact information, date of birth, and other data required for identity verification.
• Financial Information: We may collect data related to your financial transactions, account balances, and payment history.
• Device Information: We collect information about your device, including IP address, operating system, and software version.
• Location Information: With your permission, we may collect location data for fraud prevention and user verification purposes.
• Usage Data: We may track your interactions with the Fastpay App to improve our services and user experience.
• Communications: We may store your communications with our support team for quality assurance and record-keeping.

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

• Providing and improving Fastpay services.
• Verifying your identity and conducting transactions.
• Communicating with you about your account, updates, and offers.
• Detecting and preventing fraudulent activities.
• Complying with legal and regulatory requirements.
• Conducting research and analysis to enhance our services.

3. Information Sharing

We may share your data with the following entities:

• 9 Payment Service Bank: As the provider of Fastpay, 9 Payment Service Bank may access your information to facilitate transactions and ensure compliance with financial regulations.
• Regulatory Authorities: We may share data as required by the Central Bank of Nigeria or other regulatory bodies.
• Third-Party Service Providers: We may engage third-party service providers to assist with customer support, data analytics, and fraud prevention.
• Legal Requirements: We may disclose information to comply with legal processes or protect our rights and those of others.

4. Security

Fastpay is committed to protecting your data. We employ industry-standard security measures to safeguard your information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to:

• Review and update your personal information.
• Opt out of promotional communications.
• Delete your Fastpay account (subject to legal and regulatory requirements).

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting. We recommend reviewing this policy periodically to stay informed about how we protect your data.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [Insert Contact Information].

Terms of Use for Fastpay Fintech App

Effective Date: August 1, 2023

Welcome to Fastpay, the Fintech App powered by 9 Payment Service Bank. By using Fastpay, you agree to the following Terms of Use. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using Fastpay, you acknowledge that you have read, understood, and agreed to these Terms of Use. If you do not agree with these terms, please refrain from using our services.

2. Eligibility

You must be at least 18 years old to use Fastpay. By using our services, you confirm that you meet this age requirement.

3. Service Description

Fastpay is a mobile app that enables users to make financial transactions and payments. Our services are subject to compliance with the Central Bank of Nigeria and regulations set forth by the Nigeria Deposit Insurance Corporation (NDIC).

4. User Responsibilities

• You agree to provide accurate and truthful information when using Fastpay.
• You are responsible for maintaining the security of your account and password.
• You agree not to engage in any illegal or fraudulent activities using Fastpay.

5. Privacy Policy

Your use of Fastpay is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Please review our Privacy Policy to understand how we handle your data.

6. Changes to Terms

We reserve the right to update these Terms of Use at any time. We will notify users of significant changes, but it is your responsibility to review these terms regularly. Your continued use of Fastpay after the updates constitutes acceptance of the modified terms.

7. Termination

We may terminate or suspend your account if we believe you have violated these Terms of Use or engaged in fraudulent activities. You may also terminate your account at any time.

8. Contact Us

If you have questions or concerns about these Terms of Use, please contact us at [Insert Contact Information].

These documents have been updated with the effective date of August 1, 2023, ensuring that Fastpay continues to operate with transparency and in compliance with relevant laws and regulations.